If it ain't broke, do you fix it?

Steve Jobs and Apple famously proved, with the introduction of iPhones and iPads, the successful strategy of telling consumers what they need rather than asking them what they want. But, does this same axiom hold true when “improving” the design or formulation of existing products that consumers currently purchase, use and love?

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Jeremy NetkaComment
Want to save up to 70% on your survey research?

Getting pressure to do more research with less money? What if a simple methodology could save your company between 50-70% on quantitative insights spending while maintaining customization for individual marketing research needs? Well, good news, because such a methodology exists and has proven valuable for many forward-thinking companies...

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Jeremy Netka Comment
Logical Benchmarking

So you’re eagerly anticipating receiving scores from your latest marketing research study which you’ll use to guide a series of next step decisions to get your product to market.  But, have you thought about what benchmarks you’ll consider to help you UNDERSTAND whether you should “go” and move forward, or “no-go” and head back to the drawing board?

So, at the risk of stirring up an serious geek-debate among my fellow researchers...

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To blind or not to blind?

At Diagnostic Measurement Group, we like to shout loudly, whenever the spirit moves us, “Product performance is king!”  Then, we just roll with the awkward silence and stares that follow from non-marketers.  It’s because we believe deeply that a brand can compel consumers to trial, but ultimately, it is the product experience that determines repeat purchase and supports a sustainable business.

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